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Case study: Stripe subscription migration for a business with $2M+ MRR

Stripe subscription migration for a business with $2M+ MRR

Confidential | E-commerce

More than $2M in monthly subscriptions moved from an online membership service's UK Stripe account to its UAE Stripe account, with no interruption to renewals. Subscriptions paid with Visa, Mastercard, Apple Pay, Google Pay, and Link moved in weekly batches, ahead of each renewal. 

ThinkWeb handled the migration, rebuilt the product catalog on the new account, and matched every moved subscription to the card its subscriber had already saved.

Highlights
  • Subscriptions and a product catalog of more than 1,200 products moved to a new Stripe account in the UAE.
  • Renewals continued throughout the migration, and every subscriber was billed from one account only.
  • Subscribers kept their original pricing and saved payment methods on the new account.
  • The project came through a referral from an existing ThinkWeb client.
Features / services
  • Payments
  • Subscriptions
Technology
  • Stripe
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